For any threats or suspicious packages received or found:

• Call 9-1-1 and provide information as to how the threat was received (letter, note, telephone).
• Do not touch, handle, or move a suspicious object.
• Evacuate the area immediately and take your belongings with you, if possible.
• Wash your hands with soap and water for at least one minute.
• Notify your supervisor.

If you receive a phone threat:

• Keep your voice calm.
• Keep the caller on the phone to obtain as much information as possible.
• Pay close attention to details and take notes.
• Ask questions
  • When will it explode?
  • Where is it right now?
  • What does it look like?
  • What kind of bomb / threat is it?
  • Where did you leave it?
  • Did you place a bomb?
  • Who is the target?
  • Why did you plant it?
  • Where are you?
  • What is your name?
• Notes to document
  • Date, time and phone number, if available, of call
  • Age and gender of caller
  • Speech patterns (accent, tone)
  • Emotional state (angry, agitated, calm, etc)
  • Background noise (traffic, people talking and accents, music and type, etc.)
  • Caller’s message, conversation, comments

• No return address and / or addressed incorrectly
• Restrictive markings
• Misspelled words
• Unknown powder or substance, stains and/or discoloration on wrapping
• Possibly mailed from a foreign country
• Excessive postage and/or tape
• Strange odor
• Rigid or bulky
• Lopsided or uneven
• Protruding wires