EOC Training and Exercises

ESF Position-Specific Descriptions

The primary purpose of the UC Davis Emergency Operations Center (EOC) is to provide resources and support to responders in the field during and after an emergency or disaster. The EOC is organized into Command Staff and General Staff, with a leader (Incident Manager) who reports to executive leadership, and directs the EOC on their behalf. The EOC maintains constant contact with the Incident Command Post (ICP) on scene, and/or the Department Operations Center (DOC) of each heavily impacted department on campus.

EOC positions are standardized as part of ICS (National Incident Management System (NIMS), as well as the California Standardized Emergency Management System (SEMS). The system is scalable; positions are activated only when necessary.

  • UC Davis Emergency Support Function (ESF) / Responsibility Matrix
  • ESF
    LEAD
    SUPPORT
    DESCRIPTION
    RELATED ESFs
    ESF-05 – Management Safety Services All departments Responsible for coordination of the Emergency Operations Center (EOC) and executive policy group, as well as collaboration with Department Operations Centers (DOCs). This includes a representative from the lead department acting as Incident Manager for a response/event. All ESFs
    ESF-06 – Mass Care and Shelter Campus Recreation

    Student Housing & Dining
    Red Cross Responsible for temporary, short-term, and long-term congregate and non-congregate housing of UC Davis affiliates and non-affiliates, as well as feeding and providing human services for all individuals. This includes individuals with Access and Functional Needs (AFN). ESF-08 – Public Health and Medical
    ESF-07 – Resources Supply Chain Management Facilities Management Responsible for maintaining a current inventory of UC Davis properties, facilities, equipment, supplies, and personnel who can support an emergency response. This includes the process for requesting, approving, receiving, and demobilizing resources. All ESFs
    ESF-08 – Public Health and Medical Occupational Health

    Student Health
    UC Davis Health Responsible for coordinating preventive or acute medical care and mental health services for UC Davis affiliates. This includes Mass Casualty Incidents (MCIs) and Mass Fatality incidents. ESF-04 – Fire and Rescue
    ESF-06 – Mass Care and Shelter
    ESF-13 – Law Enforcement
    ESF-10 – Hazardous Materials (Hazmat) Environmental Health and Safety (EH&S) Police Responsible for coordinating the identification, safety measures, and response methods for the cleanup and remediation of spills, leaks, and releases of chemical, biological, radiological/nuclear, or explosive agents or devices. This includes monitoring of air quality, food safety, and water safety. ESF-4 – Fire and Rescue
    ESF-08 – Public Health and Medical
    ESF-11 – Agriculture/Animal Care
    ESF-13 – Law Enforcement
    ESF-11 – Agriculture/Animal Care TBD / Animal Care Program C-VET Responsible for coordinating the safety and security of plants, crops, vineyards, and orchards. Responsible for coordinating the welfare, care, treatment, evacuation, and sheltering of animals. This includes animal and plant disease response. ESF-10 – Hazardous Materials (Hazmat)
    ESF-12 – Utilities Utilities & Engineering Facilities Management Responsible for coordinating the protection, maintenance, assessment, repair, and restoration of energy and utility infrastructure. This includes natural gas, steam, water, and wastewater. ESF-03 – Public Works and Engineering
    ESF-13 – Law Enforcement Police Mutual Aid Responsible for coordinating public safety, security, and law enforcement activities. This includes evacuations and Search and Rescue (SAR). ESF-04 – Fire and Rescue
    ESF-14 – Long-term Recovery Campus Planning and Stewardship Budget and Institutional Analysis Responsible for coordinating campuswide post-impact damage assessments (windshield survey, Initial Damage Estimation (IDE), Joint Preliminary Damage Assessment (JPDA), etc.) to identify cost impacts and maintain an accurate inventory of repairs needed. ESF-03 – Public Works and Engineering
    ESF-05 – Management
    ESF-15 – Public Information Strategic Communications Departmental Communications Responsible for coordinating external affairs and public messaging of routine information and emergency information. This includes community relations and the management of the Joint Information Center (JIC) as part of the Joint Information System (JIS). ESF-05 – Management
    ESF-18 – Cybersecurity Information and Educational Technology (IET) Admin IT Responsible for coordinating the operational security of technology, infrastructure, and tools, monitoring for intrusion, and providing guidance and recommendations on effective response tactics following a cyber attack. This includes providing information technology support to the EOC.

    ESF-02 – Communications
    ESF-12 – Utilities

  • Overview of EOC Positions

  • Incident Command System (ICS)
    Incident command system chart

     

     Position Titles

    Organizational Level

    Supervisor Title

    Support Position Title

    Incident Command

    Incident Manager

    Deputy

    Command Staff

    Officer

    Assistant

    General Staff (Section)

    Chief

    Deputy

    Branch

    Director

    Deputy

    Division/Group

    Supervisor

    Assistant

    Unit

    Leader

    Manager

    Strike Team / Task Force / Team

    Leader

    Single Resource Boss

     Section
    The organizational levels with responsibility for a major functional area of the EOC (e.g., Operations, Planning, Logistics, Finance/Administration). The person in charge of each Section is designated as a Chief. Each of the Section Chiefs may have a Deputy, or more than one, if necessary. The Deputy may assume responsibility for a specific portion of the primary position, work as relief, or be assigned other tasks. The Deputy must be as proficient as the person for whom they work.

    Branch

    Used when the number of Divisions or Groups exceeds the span of control. Can be either geographical or functional. The person in charge of each Branch is designated as a Director.

    Division

    Used to divide an incident geographically. The person in charge of each Division is designated as a Supervisor.

    Group
    Used to describe functional areas of operation. The person in charge of each Group is designated as a Supervisor.

    Unit
    The organizational element with functional responsibility for a specific incident planning, logistics, or finance/administration activity. The person in charge of each Unit is designated as a Leader.

    Task Force
    A combination of mixed resources with common communications operating under the direct supervision of a Task Force Leader.


    Strike Team / Resource Team
    A set number of resources of the same kind and type with common communications operating under the direct supervision of a Team Leader.

    Single Resource
    May be individuals, a piece of equipment and its personnel complement, or a crew or team of individuals with an identified supervisor that can be used at an incident.
     

    Event and Crisis Management Team (ECMT)

    The ECMT is comprised of pre-identified leadership from UC Davis and functions as the executive policy group. The ECMT does not function within EOC operations, rather provides strategic direction to the Incident Manager and delegates authority to the EOC to enact measures which implement that strategic direction. The EOC Manager supports the ECMT.

    Command Staff

    The Command reports to the Incident Manager and perform critical tasks not specifically identified in the General Staff functional elements, such as interagency coordination, incident safety, and public information.

    Command Staff includes the EOC Manager, Inclusion Officer, Legal Officer, Safety Officer, Security Officer, Intelligence Officer, Public Information Officer (PIO), Liaison Officer, and other positions as required.

    General Staff

    The term “General Staff” represents EOC personnel who are responsible for EOC functions and operations but not part of the Command Staff. The General Staff typically consists of all staff from the Operations, Planning, Logistics, and Finance/Administration Sections.

    What is an Emergency Support Function (ESF)?

    An Emergency Support Function (ESF) is an EOC grouping of University capabilities which provide support, resources, program implementation, and services that are most likely needed to save lives, protect property and the environment, restore essential services and critical infrastructure, and help survivors and communities return to normal following domestic incidents.

    Each ESF has at least one designated lead department. A Lead Department is the principal agency with highest level decision making authority for that function. ESF Leads coordinate operations within their ESF and report to their respective Section Chief.

Management

The Management Section is responsible for coordinating of EOC operations, collaborating with DOCs and external stakeholders, and supporting the needs of the executive policy group.

  • Management Section ("Command Staff")
  • Incident Manager

    Incident Manager is a representative of the UC Davis department leading the response and is in command of EOC operations. The Incident Manager is a decision maker who reports to the Event and Crisis Management Team (ECMT) and supervises the Command and General Staff. Staffing of the Incident Manager position is determined based on the specific hazard/threat/incident or special event at hand and may be “situation dependent.”

    Scribe

    The Scribe takes notes for the Incident Manager or others in the Command Section (as directed by the Incident Manager). The notes capture the decisions, directions, actions of the EOC and the circumstances and information that leads the EOC to make decisions.

    EOC Manager

    The EOC Manager is responsible for the overall coordination of the EOC as it carries out emergency response and recovery efforts, through the implementation of policy directives from the campus executive policy group. This includes acting as Lead of ESF #5 – Management and coordinating the operations of and support to the EOC.

    Inclusion Officer

    The Inclusion Officer supports and assists incident management personnel to ensure Diversity, Equity, and Inclusion (DEI) of operations. Underserved populations may include, but are not limited to, Black, Indigenous and People of Color (BIPOC), individuals with disabilities and Access and Functional Needs (AFN), and others.

    Legal Officer

    The Legal Officer is responsible for providing advice and direction to the Incident Manager and EOC Staff on all matters that may have a legal impact to UC Davis or the response operation. This may include legal matters related to the response, claims, human resource issues, contracts, insurance, information releases, and documentation retention. The Legal Officer also assists the EOC with emergency proclamations, implementation of emergency powers, legality of evacuation orders, legal rights and restrictions pertaining to media access, and other general advice and guidance as required.

    Safety Officer

    The Safety Officer is responsible for monitoring the health and safety of all personnel involved with the incident (both on-scene and in the EOC). The Safety Officer identifies and mitigations slip, trip, and fall hazards, ensures safety messages are announced during briefings, exercises emergency authority to stop and prevent unsafe acts, reviews the IAP for safety implications, assigns assistants qualified to evaluate special hazards, initiates preliminary investigation on accidents within the incident area, reviews and approves the Medical Plan (ICS-206), and participates in planning meetings.

    Security Officer

    The Security Officer monitors EOC facility operations, provides access control, and advises the Incident Manager on all matters relating to physical security of the EOC and its personnel.

    Intelligence Officer

    The Intelligence Officer collects, analyzes, and shares incident-related information with EOC staff as confirmed intelligence. Some incidents involve intensive intelligence gathering and investigative activity. For such incidents, the Incident Manager or ECMT may opt to expand intelligence and investigations staffing to meet the needs of the incident. This may occur when the incident involves a criminal or terrorist act and/or other non-law-enforcement intelligence/investigations efforts such as epidemiological investigations.

    Public Information Officer (PIO)

    The PIO coordinates ESF #15 – Public Information, including external affairs, community relations, and public messaging of routine information and emergency information. The PIO also supports the management of the UC Davis Joint Information Center (JIC).

    Joint Information Center (JIC) Coordinator

    The JIC Coordinator oversees the JIC in assembling various PIOs and external affairs representatives to provide external affairs updates to press and media. The UC Davis JIC also collaborates with Yolo County, Solano County, and State of California JICs as part of the Joint Information System (JIS).

    Liaison Officer

    Each Liaison Officer acts as the EOC's point of contact to external agencies, organizations, and jurisdictions. This includes maintaining current contact lists, participating in planning meetings, and providing current resource status, including limitations and capabilities of agency resources.

    Local: The Government and Community Relations Office provides updates to the EOC related to the City of Davis during an incident.
    Operational Area: Representatives of the Yolo County Operational Area and Solano County Operational Area EOCs provide situation updates to the EOC during an incident.
    State: The Inland and/or Coastal Region Emergency Services Coordinator (ESC) from California Governor’s Office of Emergency Services (Cal OES) provides updates to the EOC related to regional and statewide impacts during an incident.

Planning

The major activities of the Planning Section may include:

  1. Collecting, evaluating, and displaying incident intelligence and information
  2. Preparing and documenting Incident Action Plans (IAPs)
  3. Tracking resources assigned to the incident
  4. Planning for future operational periods
  5. Maintaining incident documentation
  6. Developing plans for demobilization
  • Planning Section ("General Staff")
  • Planning Section Chief

    The Planning Section Chief oversees the Planning Section and reports to the Incident Manager. This includes the collection, evaluation, and dissemination of operational information related to the incident. It is the Planning Section’s responsibility to prepare and disseminate the Incident Action Plan, as well as track the status of all incident resources.

    Current Situation Status Unit

    The Current Situation Status Unit collects and analyzes information on the current situation, prepares situation displays and situation summaries for the EOC, and develops maps and projections.

    UC Davis HealthThe UC Davis Health Office of Emergency Management provides situation updates for the Sacramento health campus during an incident.
    UC Davis Properties: Various UC Davis personnel provide situation update from “satellite” locations throughout California and Nevada during an incident.
    UC Davis Global: The UC Davis Office of Global Affairs provides situation updates to the EOC related to various students and employees participating in programs in non-United States locations across the world.

    Resource Unit

    The Resource Unit conducts all check-in activities and maintains the status of all EOC resources. The Resources Unit plays a significant role in preparing the written Incident Action Plan (IAP).

    Documentation Unit

    The Documentation Unit provides duplication services, including the written Incident Action Plan (IAP) and maintains and archives all incident-related documentation.

    Advance Planning Unit

    The Advance Planning Unit develops an Advance Plan consisting of potential response and recovery-related issues likely to occur beyond the next operational period, generally within 36 to 72 hours. The Advance Plan should identify potential future impacts of the emergency, particularly issues which might modify the overall strategic EOC objectives.

    ESF #14 – Long-Term Recovery: The Advance Planning Unit is responsible for coordinating the start of campuswide post-impact damage assessments (windshield survey, Initial Damage Estimation (IDE), Joint Preliminary Damage Assessment (JPDA), etc.) to identify cost impacts and maintain an accurate inventory of repairs needed.
    Demobilization: The Advance Planning Unit is responsible for the Demobilization effort and coordinates the development of a plan to ensure that resources are released from the incident in an orderly, safe, and cost-effective manner.

Operations

The EOC Operations Section:

  1. Maintains constant communication with the on-scene Incident Command Post (ICP).
  2. Coordinates personnel performing critical on-scene functions, in support of the Incident Commander.
  3. Supports the on-scene Incident Commander by coordinating additional resources.
  • Operations Section ("General Staff")
  • Operations Section Chief

    The Operations Section Chief oversees the Operations Section (in coordination with the on-scene Incident Commander) and reports to the EOC Incident Manager. The Operations Section Chief organizes, assigns, and supervises all the response resources assigned to the incident, and is responsible for developing and implementing strategy and tactics to accomplish the incident objectives.

    ESF #3 – Public Works and Engineering

    The ESF #3 leads are responsible for coordinating the protection, maintenance, assessment, repair, and restoration of critical infrastructure. This includes facilities, roadways, bike paths, greens, and landscapes.

    ESF #4 – Fire and Rescue

    The ESF #4 leads are responsible for fire suppression (structure, wildland, and other), medical support, hazmat support, and technical rescue. This includes the coordination of collapse structure rescue/Urban Search and Rescue (USAR).
    Urban Search and Rescue (USAR): USAR is a type of technical rescue operation that involves the location, extrication, and initial medical stabilization of victims trapped in an urban area, namely structural collapse due to natural disasters, war, terrorism or accidents, mines and collapsed trenches.

    ESF #8 – Public Health and Medical

    The ESF #8 leads are responsible for coordinating preventive or acute medical care and mental health services for UC Davis affiliates. This includes Mass Casualty Incidents (MCIs) and Mass Fatality incidents.

    ESF #8 develops the Medical Plan (ICS-206) coordinates first aid and light medical treatment for personnel assigned to the incident, and prepares procedures for a major medical emergency.

    ESF #10 – Hazmat

    The ESF #10 leads are responsible for coordinating the identification, safety measures, and response methods for the cleanup and remediation of spills, leaks, and releases of chemical, biological, radiological/nuclear, or explosive agents or devices. This includes monitoring of air quality, food safety, and water safety.
    Technical Specialist: A Technical Specialist with an in-depth and highly advanced level of scientific knowledge about a specific agent may be assigned (optional) to the EOC to act as a Subject Matter Expert (SME) and provide technical expertise and guidance to the EOC, based on the specific hazardous material.

    ESF #11 – Agriculture/Animal Care

    The ESF #11 leads are responsible for coordinating the safety and security of plants, crops, vineyards, and orchards. Responsible for coordinating the welfare, care, treatment, evacuation, and sheltering of animals. This includes animal and plant disease response.
    Animal Care: The Animal Care Lead coordinates regular situation updates regarding all animals across UC Davis campus and provides updates to the Operations Section Chief. The Animal Care Lead also provides recommendations on best methods for ensuring the safety, security, and overall welfare of UC Davis animals.
    Agriculture: The Agriculture Lead coordinates regular situation updates regarding all plant life across UC Davis campus and provides updates to the Operations Section Chief. The Agriculture Lead also provides recommendations on best methods for ensuring the safety, security, and overall welfare of UC Davis plant life.
    Veterinary Specialist: A Veterinary Specialist with an in-depth and highly advanced level of scientific knowledge about a specific animal may be assigned (optional) to the EOC to act as a Subject Matter Expert (SME) and provide technical expertise and guidance to the EOC, based on the specific animal involved.

    ESF #12 – Utilities

    The ESF #12 leads are responsible for coordinating the protection, maintenance, assessment, repair, and restoration of energy and utility infrastructure. This includes natural gas, steam, water, and wastewater.

    ESF #13 – Law Enforcement

    The ESF #13 leads are responsible for coordinating public safety, security, and law enforcement activities through the EOC. This includes evacuations and Search and Rescue (SAR).
    SAR: ESF #13 is charged with the responsibility of coordinating search and rescue of missing subjects in the case of elopement, abduction/kidnapping, or disorientation at UC Davis, in all terrains.

    EvacuationESF #13 is responsible for coordinating the partial or full evacuation of UC Davis campus and can do so through the EOC.

Logistics

The Logistics Section is responsible for maintaining an inventory of UC Davis assets and providing facilities, services, and material support for the incident. The Logistics Section manages the process for requesting, approving, receiving, and demobilizing resources.

During an incident, the Logistics Section is responsible for ensuring the well-being of responders by providing sufficient food, water, and medical services. The Logistics Section is also responsible for arranging communication equipment, computers, transportation, and anything else needed to support the incident. This includes:

  1. Ordering, obtaining, maintaining, and accounting for essential personnel, equipment, and supplies.
  2. Providing communication planning and resources.
  3. Setting up food services for responders.
  4. Setting up and maintaining incident facilities.
  5. Providing support transportation.
  6. Providing medical services to incident personnel.
  • Logistics Section ("General Staff")
  • Logistics Section Chief

    The Logistics Section Chief supports the Incident Manager and Operations Section Chief by providing the resources and services required to support incident activities through ESF #7 – Resource Support.
    Supply UnitThe Supply Unit determines the type and amount of supplies needed to support the incident. The Supply Unit orders, receives, stores, and distributes supplies, services, and nonexpendable equipment. All resource orders are placed through the Supply Unit. The Unit maintains inventory and accountability of supplies and equipment.
    Facilities Unit: The Facilities Unit sets up and maintains required facilities to support the incident, provides support to the on-scene ICP, and is responsible for facility maintenance services such as sanitation, lighting, and cleanup.
    Food Unit: The Food Unit supplies the food and potable water to the EOC, ICP, and other incident-related facilities and personnel, and obtains the necessary equipment and supplies to operate food service at those locations.

    ESF #1 – Transportation

    ESF #1 leads are responsible for the transportation of goods and people before, during, and after an emergency incident or special event. This includes ground transportation for staff, public transportation, and management of roadways, bike paths, and parking lots.
    Transportation Unit: The Transportation Unit prepares the Transportation Plan and is responsible for ensuring adequate resources needed to transport UC Davis students, employees, and visitors.
    Ground Support Unit: The Ground Support Unit, coordinates and documents the fueling, maintenance, and repair of ground resources officially supporting the incident response. This includes arranging transportation for EOC/ICP personnel, supplies, food, and equipment.

    ESF #2 – Communications

    ESF #2 leads are responsible for identifying, issuing, and maintaining technical pathways for information sharing before, during, and after an emergency incident or special event. This includes radio, internet, telephonic, satellite, and digital systems.

    The Communications Unit prepares and implements the Incident Communications Plan (ICS-205), distributes and maintains communications equipment, coordinates with the Police Dispatch Communications Center, and establishes adequate communications over the incident.

    ESF #6 – Mass Care and Shelter

    ESF #6 leads are responsible for temporary, short-term, and long-term congregate and non-congregate housing of UC Davis affiliates and non-affiliates, as well as feeding and providing human services for all individuals. This includes individuals with Access and Functional Needs (AFN).

    ESF #18 – Cybersecurity

    ESF #18 leads are responsible for coordinating the operational security of technology, infrastructure, and tools, monitoring for intrusion, and providing guidance and recommendations on effective response tactics following a cyber attack. This includes providing information technology support to the EOC.

Finance and Administration

The Finance and Administration Section is set up for any incident that requires incident-specific financial management. The Finance and Administration Section is responsible for:

  1. Contract negotiation and monitoring.
  2. Timekeeping.
  3. Cost analysis.
  4. Compensation for injury or damage to property.
  5. Documentation for reimbursement (e.g., under memorandums of understanding (MOUs)).
  • Finance and Administration Section ("General Staff")
  • Finance and Administration Section Chief

    The Finance and Administration Section Chief is responsible for all financial and cost analysis aspects of an incident. These include contract negotiation, recording personnel and equipment time, documenting and processing claims for accidents and injuries occurring at the incident, and keeping a running tally of the costs associated with the incident.
    Procurement Unit: The Procurement Unit is responsible for administering all financial matters pertaining to vendor contracts, leases, and fiscal agreements. The Procurement Unit will be involved in ESF #14 – Long-Term Recovery and potential post-disaster reimbursement.
    Cost/Time Unit: The Cost/Time Unit collects all cost data, performs cost effectiveness analyses, provides cost estimates, and makes cost savings recommendations, and is responsible for incident personnel time recording. The Cost/Time Unit will be involved in ESF #14 – Long-Term Recovery and potential post-disaster reimbursement.
    Claims Unit: The Claims Unit is responsible for the overall management and direction of all administrative matters pertaining to compensation for injury-related and claims-related activities kept for the incident. The Claims Unit will be involved in ESF #14 – Long-Term Recovery and potential post-disaster reimbursement.