All animal orders must be placed using the IACUC’s Animal Tracking System.
Please make sure your Billing ID Number is not expired. Note if you placed your order before expiration date but the arrival date and/or shipping date is during or after expiration date your animals will not come.
It is your responsibility to ensure all information is accurate. Notify TRACS Husbandry immediately of any errors prior to shipment, TRACS will not be financially liable for shipments made in error and all items received must be paid in full. Thank you
The deadline for orders to arrive the following week is Thursday by noon:
Wednesday by 10:00 AM for National Cancer Institute
Tuesday by 9:00 AM for National Institute of Aging
Wednesday by 4:00 PM for Taconic
You will receive an email confirmation once your order has been processed.
We work with approved vendors to meet the needs specified by the requester on the order and will notify that person if any complications arise, such as alternate offers on animal ages, delivery dates or if the vendor has any questions about the order.
The current list of approved vendors and their contact information is located on the website. Investigators are encouraged to view the resource to attain information about strain, animal availability, and vendor choices. We have pre-existing agreements established with some of the vendors listed on the website. If non-approved vendors are requested, please contact the Health Monitoring Coordinator at firstname.lastname@example.org for approval prior to placing the order. Some approved vendors may have location restrictions and you will be contacted if a conflict arises.